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Frequently Asked Questions

Orders & Payments

Q: How do I place an order?
Simply add products to your bag and checkout securely.
We accept Visa, Mastercard, Apple Pay and local payment options.

Shipping

Q: How long does delivery take?

  • 1–2 business days in the United Arab Emirates.

Q: Do you offer international shipping?
Currently, we only ship across the United Arab Emirates.

Returns & Exchanges

Q: Can I return or exchange a product?
Yes, we accept returns for unopened, unused products within 7 days of delivery. Some exclusions apply.

Authenticity Guarantee

Q: Are your products authentic?
Absolutely. Every product on Bond Luxury is 100% original, sourced from authorized distributors.